City of Santa Barbara, CA Succession Program
    Recognizing that there will be a major turnover in management in the next five to ten years, the City's Executive Management Team explored several strategies to plan for the continuation of a high performance organization through a commitment to sustained initiatives that engage outside the box thinking to attract, develop, and retain needed talent in the City of Santa Barbara.

    In the end, the team produced six strategies which form the City’s “Succession Program.”

E-Government


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Local Government Innovations

The City of Wheat Ridge Notify Me List Year: 2009; Pages: 3.
Town of Avon, IN Social Media Policy Year: 2009; Pages: 2.
Interact with San Francisco's 311 Call Center Using Twitter Year: 2009; Pages: 1.
Roanoke County Social Media Policy Year: 2009; Pages: 1.

Sample Government Documents

E-OneStop Online Permit Services Year: 2005; Pages: 4.
Coroner's Office "Unidentified Decedents' Web Site" Year: 2005; Pages: 4.
Internet Information Policy Year: 2005;
Policy Regarding the Placement of Hyperlinks on the City's Internet Web Site Year: 2005;
Web Site Privacy Statement on the Use of Information Gathered from the General Public Year: 2004;
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Reports and Articles

Web 2.0: The Next Step in Citizen Engagement? Year: 2009; Pages: 3.
Striving for Online Excellence Year: 2009; Pages: 6.
What Makes an Award-Winning Municipal Web Site? Year: 2009; Pages: 5.
Social Networking Technology – New Tool or Another Headache? Year: 2009; Pages: 1.
The Continuing Evolution of E-Government: A Look Toward the Future of Municipal Online Services Year: 2009; Pages: 5.
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Awards

GovMax Performance Optimization Tool Year: 2005; Pages: 4.

Case Studies

Virtual Open House Year: 2006; Pages: 2.
Self-Service Kiosks Year: 2005;
2005 ICMA Program Excellence Award for Intergovernmental Cooperation: eCityGov Alliance Year: 2005; Pages: 2.
Online Archives of Meeting Videos Year: 2005;
Putting E-Government to Work: Case Studies from Lawrence, Kansas; Loudon County, Virginia; and Minnetonka, Minnesota Year: 2005; Pages: 55.
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Requests for Proposals

Request for Proposal: E-Government Services Year: 2001; Pages: 4.
Request for Proposal: Web Development Services Year: 2001;

ICMA Publications About E-Government

  		E-Government 2000 West Region Datasets E-Document  

  		E-Government 2000 South Region Datasets E-Document  

  		E-Government 2000 Northeast Region Datasets E-Document  

  		E-Government 2000 North Central Region Datasets E-Document  

  		E-Government 2000 Full National Datasets E-Document  

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ICMA's GovSearch

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Web Sites

Center for Digital Government
City of Boston, Massachusetts
E-Gov FirstStop
E-Government at Development Gateway
Fairfax County, Virginia
Indianapolis, Indiana
San Carlos, California
Useit
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